Safe Trading Tips
Avoiding Non-Delivery of Goods
20/12/2007
  • Make sure you are purchasing merchandise from a reputable source.
  • Do your homework on the individual or company to ensure that they are legitimate.
  • Try to obtain a physical address rather than merely a post office box and a phone number, call the seller to see if the number is correct and working.
  • Send them e-mail to see if they have an active e-mail address and be wary of sellers who use free e-mail services where a credit card wasn’t required to open the account.
  • Consider not purchasing from sellers who won't provide you with this type of information.
  • Check with the Better Business Bureau from the seller’s area.
  • Check out other web sites regarding this person/company.
  • Don’t judge a person/company by their web site.
  • Be cautious when responding to special offers (especially through unsolicited e-mail).
  • Be cautious when dealing with individuals/companies from outside your own country.
  • Inquire about returns and warranties.
  • The safest way to purchase items via the Internet is by credit card because you can often dispute the charges if something is wrong.
  • Make sure the transaction is secure when you electronically send your credit card numbers.
  • Consider utilizing an escrow or alternate payment service.

  • Source: www.fbi.gov
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